Channel of Formal Complaints
Channel of Formal Complaints

The Complaints Channel is a communication system that seeks to facilitate workers, customers, suppliers, etc. can report, confidentially and through a simple form, those activities and irregular conduct that may constitute a breach of the Code of Conduct. All complaints will be received and analyzed in a diligent, rigorous and confidential manner, and a protocol defined in detail and based on best practices will be applied to all of them, with the aim of giving them an orderly response and treatment.

    Details complainant


    Complaint details


    Complementary information


    File to upload:


    The details provided through the Channel of formal complaints will be included in a personal data file owned by S.A.T. FRUITA D’ALCARRÀS Nº1268 for the management of the communication received, as well as for the undertaking of as many investigations as necessary to determine the committing of the breach. Without affecting the above, the details of the people who make the communication can be supplied to both the administrative or legal authorities as a result of any proceeding deriving from the object of the formal complaint. This cession of data to the administrative or legal authorities will always be done in full compliance with the legislation regarding protection of personal data. The users of the Channel of Formal Complaints may at any time exercise their rights of access, rectification, cancellation and opposition regarding their personal data by writing to the management.


    I have read and understand the terms described in the Legal Note: Legal Note


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